Ontem postamos aqui no site um pedido para os fãs do Pearl Jam que tiveram problemas em comprar os ingressos para o show do Eddie na pré-venda destinada aos membros do Ten Club. A Lara Kstn enviou uma carta à eles assinada por todos que enviaram seus respectivos números de membership. Eis a resposta deles:
We hope this helps explain.
Since these tickets were not sold on our own ticketing platform, there are many restrictions Ten Club had to work around in order to be able to offer this a pre-sale opportunity. We are very sorry this pre-sale was posted before the agreed upon time resulting in various difficulties getting tickets.
We completely agree that unique passwords are a better way to go and will always strive to use this system when possible.
As for the VIP tickets, there were a small amount of tickets released throughout the venue in every price range in order to accommodate fans of various income levels. We can not guaranteed that all members that want VIP tickets get VIP tickets. As with all Eddie Vedder fan club pre-sales, Ten Club offers the first opportunity to get tickets to the show throughout the venue, but does not guarantee best seats in the venue exclusively for fan club.
Please know that Ten Club is a Pearl Jam fan club specifically. As an added bonus we have arranged to be able to offer pre-sale opportunities to Eddie Vedder solo fans as well. However, this is not guaranteed with your Pearl Jam ten Club membership. As a result it is entirely possible that we may not be able to offer Eddie Vedder solo ticket opportunities in the future as part of your Pearl Jam Ten Club membership, however we hope to continue offering them as we know how important they are to our members.